Set when customers can book

Set your business hours, minimum notice and how far ahead customers can book, so every slot on your booking page is one you can actually work.

Booking Forms › Settings › When customers can book

Available times are calculated every time a customer picks a day. Servetic checks your business hours, the service's duration and buffer, jobs already booked, and team schedules. Times outside these rules never appear.

Booking Forms, Settings. What customers are asked sits beside When customers can book.

Business hours

  1. Open Booking Forms from the sidebar and stay on the Settings tab.
  2. In When customers can book, turn each day on or off.
  3. Set opening and closing times for each working day.
  4. Save. Customers only see times within these hours.

When customers can book: turn days on or off and set opening times. Closed days show no slots.

Notice and booking window, per service

Services › Edit service › Deposits & Scheduling

SettingWhat it does
Minimum Notice (hours)Nothing inside this window is offered. 24 means no same-day or next-morning bookings.
Booking Window (days)How far ahead customers can book. Stops next year's calendar filling up now.
Booking Instructions (optional)Shown to the customer while booking, for example gate codes or parking.
Cancellation Policy (optional)Shown before they confirm.

Check it

Open your booking page in a private browser window and pick a day. If a time you expected is missing, check business hours first, then minimum notice, then whether an existing job or buffer overlaps it.

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