Your account and login

How sign-in works, how to reset your password, what the business email field does, and what to do if you want to close your account.

Each Servetic account has one owner, who signs in with the email and password created at signup. Anyone else who works in the account, technicians, supervisors, office staff and admins, gets their own separate login through Employees. See Invite your team for that.

Resetting your password

There is no change-password option inside Settings today. To set a new password, use the recovery flow from the sign-in page instead.

  1. Go to the Servetic sign-in page and select Forgot password?
  2. Enter your account email address and submit. Servetic sends a reset link to that address if an account exists for it.
  3. Open the email and follow the link. It signs you into a temporary recovery session.
  4. Enter and confirm a new password of at least 6 characters, then submit.

Business Email is not your login email

The Business Email field in Settings, Business Profile is the contact address shown on your booking page, estimates and invoices, and where customer replies go. Changing it there updates only that contact address; it does not change the email address you sign in with.

Closing your account

There is no self-service Delete Account button. Reset Business Data (in Data Management) clears your customer, booking and estimate records, but it does not delete your login or cancel billing. To close your account entirely, cancel any active subscription from Settings, Subscription first, then email support@servetic.com from your account's email address and ask for the account to be closed.

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